Chester & North Wales Computer Repairs/Service & Tutorials




My laptop was corrupted - Steve fixed it in less than an hour on the day I contacted him! He also added some software to reduce the chance of it happening again. I've recommended him to all my local friends.   John A

I have had to call Steve out on 3 occasions to fix urgent PC problems at home. He was courteous and understanding and fixed our problems quickly and efficiently and at very reasonable cost without losing any of our data. He gave us the full ........hour, rather than just fixing the immediate problem, using the extra time to upgrade our pc at no extra cost.

Mike L


So good to have a reliable, knowledgeable IT expert that can consult with you in your home. Steve swiftly gets to the nub of the issue and resolves it, adding value with additional ideas that you didn't even know you needed!


Steph Bradley

I have had Steve to help me out on a few occasions since 2008 and have been perfectly happy with the service that i have received.  He responds quickly and treats me (mid 70`s and not expert) with respect.  It`s nice to know that when i get myself in a mess i have someone to call on and that someone is Steve.  As long as Steve offers his superb service i will go nowhere else.

Thank you Steve


Paul H




Just to say when you helped us set up our systems at the office you were very helpful, quick and kept things simple for us. It was much appreciated.


Kind regards

Richard S



I've always found Steve has been able to respond quickly to my calls for help. He has a friendly, easy manner, sorts out all the problems, suggests free alternatives to paying for security etc and  doesn't bewilder me with too much jargon.


Kate R

Many thanks for coming so promptly to sort out my computer.  Always helpful advice and info. even for what may seem something trivial to others.  The early lessons you gave my husband have enabled him to  go on and enjoy computing.  We shall have no hesitation in calling you again next time we need assistance. All the best.


Irene Sayle


How refreshing to have a quick response to a problem! Steve is generally with you the day after you have 'phoned to ask for help.

He is quite happy to deal with small queries as well as the more difficult ones.

Keep up the good work, Steve.


Janet W



Excellent service at a reasonable price.  Steve is the first and only person I need to call to sort out my problems.


Mike J., Guilden Sutton


Steve is very reliable, helpful and human. He knows his subject (computers!) and can put it over in a way that is user-friendly. Since my recent lesson with Steve, I have been able to do all sorts of things with my photos. Am looking forward to the next lesson!


Sue H



Competent; approach - Expert attention"


George Ithell


"Prompt attention with first class service and friendly approach - would recommend  without hesitation for all Computer needs"


Dave H


Quick reliable response,quick fix without jargon,at an acceptable cost.


David W

I first did business with Steve Dawson about five years ago. He always provides a first class and friendly service, he is quick to respond to a problem, and is 100%  helpful.

His fees are reasonable, and I will continue to use his services with confidence.


Martin Barry


May I take this opportunity to thank you for the past, courteous and

efficicent service you have always provided for me.  Any problms I may have with my

computer I know you are only a telephone call away and that you will

respond promptly and effectively.


Your charges are fair and resonable and I would not hesitate to use your services

again.or recommend them to others if you so wish.


Best wishes,


Bill Shakespeare.

The service provided is of a high quality, requests for help are dealt with in a timely fashion. This is of a great help for small businesses.

Thank you very much.




Hi Steve,  We were very pleased with the way you helped us to sort out the problems we were having with our computer.  We will have no hesitation in recommending you to our friends.  Best regards,  



First class work from a first class person. Steve is extremely knowledgeable and instructs in an engaging manner not in any way patronising. A really nice guy

John Hughes (Mold, Flintshire).



"At a moment's notice, Steve will come to our home/business, which is a very

long way from Chester, and sort out our computer. Nothing is too much

trouble, and I always have the confidence that should anything go wrong, I

have a back up. This "feeling of comfort" is definitely worth it when you

are running a business. Steve is great company and I would have no

hesitation in recommending him"


Sarah R

We have used Steve for 2 years now.  We first contacted him to look at our computer which was running extremely slow, not only did he fix it but he also downloaded free anti virus software which also saved us a lot of money.  Since then he has carried out repairs on ours and our family’s computers but unfortunately, a few months ago our computer gave up the ghost and my main concern was that we had lost all our photographs of our 18 month old twin granddaughters.  Steve came to the rescue again, built us a new computer which is incredibly fast and transferred all our data – photographs and all!    I would have no hesitation in recommending Steve – he is always prompt, reliable and honest!


Jan & Barry Stainton

I have had excellent service from Steve. He knows his stuff and his charges are more than reasonable.


Howarth Jones.


Neil and Pirkko.


When we moved to this area in 2005 we were fortunate to be put in touch with

Steve to sort our new computer systems. Steve efficiently assessed our needs

and established both domestic and business services. Subsequently he

patiently trained us in their use which was probably a much greater


Over the past six years our requirements have changed and he has done an

excellent job of providing updates and modifications as necessary.

He is always ready to provide useful, often essential, advice over the

'phone as well as emergency visits to save us from mental and mechanical

breakdown. He is always tolerant of computer induced hysteria and slow

comprehension. His assistance has been invaluable to both our practices, our

sanity and our contact with the great wide world.

Very many thanks Steve.


We will need you soon.

Good luck N

Great service, went out of his way to help, and reasonable. I can recommend Steve highly. Patrick Faleur


Just to say I have known Steve for a few years now and have always  found him very helpful and reliable, it was Steve who first set me up on the internet, I have no hesitation in recommending him for all your computer needs!


Brian Williams.



Always very pleased with the prompt and reliable service we get.


Michelle Mattocks.


"So reassuring to know Steve Dawson is there when the computer needs fixing - always my first call"  


Michael S.


When I changed from a dial-in desktop pc to broadband and a laptop

contacted Steve who set it all up for me quickly, efficiently and

reasonably.   He also helped with a further problem I experienced and

I have referred him to others who were equally satisfied.



Steve came to see us when we had a major computer issue. He arrived quickly and was able to resolve the issue and recover all of the lost data including over 3000 photographs we would be more than happy to use his services in the future and recommend his service.



The Rolls Royce Bugatti Ferrari & Bentley Specialist

"Steve has been helping us with all our computer matters for over 5 years, and we have come to totally rely on him.  

He is pleasant and trustworthy, gives a prompt and efficient service, and ABOVE ALL can actually explain things in a way that we can understand.  

Instead of associating computers with fear and frustration like we used to..........we now almost relax when things go wrong!   Recommend him to everyone who wants to enjoy learning.  "  


Emma and Jo  

I would certainly recommend him - he does a good job and his price is very competitive'


Rita Davies.


I have needed Steve's help with computer problems on two occasions, he arrived promptly, cheerful, sorted the problems and connected me to 'Skype' which has enabled me to keep in contact with friends and relatatives abroad easily !

Jen - Nercwys, Mold